Frequently Asked Questions
Do you deliver?
Delivery is an option, pick up, however, is strongly encouraged. We recognize that the majority of our customers live in the Fox Valley Area, so in most cases, we will be available to meet you in the Fox Valley Area (Batavia, St. Charles, Geneva). For those customers that live outside of the Fox Valley Area, we can talk about alternate arrangements, in which case a delivery fee may apply. Minimum delivery fee $25.00.
Do you ship your product outside of the Fox Valley Area?
At this time we do not have the ability to ship our products and keep them fresh/intact.
Do you accept credit cards?
Yes! We do accept major credit cards, as well as check or cash, Chase Quick Pay and Pay Pal. Payment is expected at the time of pick up or delivery.
Are you able to make gluten, soy, nut, and/or egg free items?
Yes! Please be sure to specify this request when placing your order. Most of our cakes and cupcakes are available gluten free, soy free, nut free and egg free. Most of our cookies are available nut free. Egg, soy, gluten and nut free cookies are available if a buttercream icing is chosen, rather than royal icing. At this time, our cakepops are not available soy free. Egg, nut and gluten free cakepops will be considered on a case by case basis and require at least 3 weeks advance notice to ensure availability.
What are the biggest differences in pricing for your cakes?
Fondant is a major price differentiator, simply because it's a more expensive ingredient. In addition, fruit fillings may incur an up charge per layer simply because we use fresh fruit - yum!!
All prices are subject to change - here's a guideline for the most commonly requested items:
Cookies - $1.50 (buttercream frosted only not individually wrapped)
$2.50 each (royal icing, individually wrapped) or $2.25 each (royal icing, unwrapped)
Cake pops - $1.25-$2.00 each - includes individual wrapping
Cupcakes - $1.75 each unfilled; $2.25 each filled
8" Cake (feeds 20-24) - $42-$50 each
10" Cake (feeds 28-32) - $60-$70 each
Cake Decorating Parties - $17.00/Child. One hostess provided per 15 children.
4-tier White Square Cupcake Stand - available for rent for $8.00. A refundable $25.00 deposit is required per rental timeframe. Return of the stand is required within 24 hours after the event.
6-tier White Round Cupcake Stand - available for rent for $10.00. A refundable $30.00 deposit is required per rental timeframe. Return of the stand is required within 24 hours after the event.
What else could I send my child's friends home with, besides a cake, if I choose to book a Cake Decorating Party?
Some of our parents have purchased chef hats or aprons (chefskin.com, amazon.com) for the children to decorate as an activity prior to decorating their cakes. These can be decorated with fabric markers and letter stickers (see local craft stores). Other parents have decorated the aprons prior to the children arriving, and sent them home with them at the end of the night, complete with a mini-rolling pin (amazon.com) and a hand sanitizer (Target, Bath & Body Works) or a theme-based cookie cutter (local craft stores).